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Privacy Policy

Introduction

Our website address is: www.etiketpaper.com

This side is operated by:

Etiket, Parmagade 4, 2300 Copenhagen S, Denmark

+45 23 23 55 72

VAT No. DK34262918

Form of the company: Enkeltmandsvirksomhed

When visiting our store we collect personal data. Personal data means anything that can identify a person, either on its own or combined with other data. 

The personal information you give us as a part of the buying and selling process are your name, address, email address, phone number, language and optional account information like username and password. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. 

We store the infomation for 5 years in accordance with the requirements of the Danish Bookkeeping Act. Afterwards the information will be deleted. When collecting personal data we ensure that this is always done by giving the buyer’s explicit consent, so that the buyer is informed of exactly what information is collected and why.

As a customer you always have the right to know what information is registered about you. You also have the right to see, edit or delete the personal information at any time.

Website administrators can also see and edit that information.

For security reasons and to protect your personal data we use a secure socket layer (SSL).

Newsletter

We send one marketing email a month, and for this we us Mailchimp. We will only add you to our mailing list if you sign up for it. You can unsubscribe from this list at any time.

You can read more about Mailchimp’s terms of service right here https://mailchimp.com/legal/privacy/

Word Press

WordPress is the Content Management System of this site. 

By default WordPress does not collect any personal data about visitors, and only collects the data shown on the user profile screen from registered users.

WordPress can be extended with plugins and some of them may collect personal data

  • Comments: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
  • WPML: WPML uses cookies to identify the visitor’s current language, the last visited language and the language of users who have logged in. No data from the user itself will be shared.
  • WooCommerce: When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information first of all for the purpose to process your order, but also for: 
      • Send you information about your account and order
      • Respond to your requests, including refunds and complaints
      • Process payments and prevent fraud
      • Set up your account for our store
  • WooCommerce Multilingual: WooCommerce Multilingual will use cookies to understand the basket info when using languages in domains and to transfer data between the domains. It also uses cookies to identify the language and currency of each customer’s order as well as the currency of the reports created by WooCommerce.

Payment

We use Stripe for payment processing.

We will not store or collect your payment card details. That information is provided directly to our payment processors whose use of your personal information is governed by their Privacy Policy. Stripe adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council. PCI-DSS requirements help ensure the secure handling of payment information.

Their Privacy Policy can be viewed at https://stripe.com/us/privacy

Shipping

We ship your orders by using Shipmondo.

In connection with your purchase you have entered a number of personal data, in particular:

•Your name

•Your address

•Your e-mail address

•Your phone number

These personal data are processed in order to execute your purchase. The data are stored in the following period of 5 years in order to oblige the Danish Accounting Act. Henceforth the data will be deleted.

Please find further information about their privacy policy here: https://shipmondo.com/security/privacy-policy/

Cookies

Cookies are data files that are placed on your device or computer and often include an anonymous unique identifier. They are designed to improve your experience on that site and do not harm your computer. Cookies do not include harmful software such as viruses.   For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org or http://minecookies.org/cookiehandtering.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you log out of your account, the login cookies will be removed.

Security

No internet transmission is 100% secure. 

In using our site you accept the inherent security risks of providing information over the internet and will not hold us responsible for any breach of security, unless this is due to our negligence.

Contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@etiketpaper.com or by mail using the details provided below:

Etiket, c/o Anja Deeg, Parmagade 4, 2300 Copenhagen S, Denmark

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